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Configuring Flow Activation settings

Learn how to set which page and how a Flow appears to website visitors, in the Flow Builder Activation tab.

Setting the Activation Page (the URL where the Flow is shown)

To ensure that the Player is shown on a web page, you will need to set the Activation URL.

  • Switch to the Activation tab in the Flow Builder.

  • Configure the following:

    • Page: Specify the URL of the page where the Flow will appear on your website e.g., /about.html (relative to the Activation URL for your Workspace)

Show Flow on matching pages (experimental, on request)

We are trialling a new feature which allows a page to match only the first part of the URL entered and therefore appear on multiple pages. All performance metrics are combined and count as one entry against that Flow. To request access, please contact our support team.

To show a Flow on several pages at once:

  1. Switch to the Activation tab in the Flow Builder.

  2. Configure the following:

    • Page: Specify the URL of the root page where the Flow will appear on your website e.g., /about/ (relative to the Activation URL for your Workspace)
  3. Toggle on the "The show the Flow on all pages where the URL starts with this" switch
  4. This would match and show on all sub-pages e.g. /about/, /about/company

Important things to note about matching Flow URL using this feature:

  • All performance metrics are combined into a single Flow report (in the example, against /about/). You are not able to filter or differentiate between the indiviudal pages. 

  • If you enable this on your homepage (i.e. /), it will load on every page across your website
  • We do not warn if your Flow clashes with other Flows assigned to specific pages when using this feature
  • We do not support wildcard or regex page matching. This is designed for simple situations where the URL contains extra information you want to ignore.
  • We do not match URLs on anchors (#my-element) or query parameter strings (?query=true) 

Setting the Eye-catcher Activation Point (Overlay Players only)

Choose when an Overlay Flow Eye-catcher shows for a visitor:

  • Immediately on page load
  • After the visitor has started scrolling
  • After 3 second delay on page load
  • After 5 second delay on page load

Selecting the Target Element (Inline Players only)

This is the point on a page where an Inline Player will appear.

For information on selecting an appropriate Target Element on the webpage, see our guidance on adding the Inline Player to a page. 

Setting the Video Fit (Inline Players only)

Choose how you wish the videos in your Flow to appear within the Player.

  • Optimized is best for videos focused on a single person, talking to camera. The video fills out the Player and may crop.

  • Reveal is best for videos containing more than one subject, or where the content is wide. The whole video will be visible in the frame, with no cropping.

Setting Player Dimensions (Inline Players only)

We recommend our full articles on setting player dimensions, or more advanced information for web developers.