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Enabling and using Two-Step Verification

Enabling & disabling Two-Step Verification

How to enable or disable two-step verification for your user account:

  1. In the Dashboard, go to ↗️ Settings > My Profile and look for Two-Step Verification
  2. Follow the on-screen instructions
  3. Ensure you save the Recovery Codes to a safe location, you will need these if you access to your authenticator app. You can always access them from My Profile from the Two-step Verification section.
  4. You will receive an email confirming that two-step verification has been enabled/disabled

Note: you will need an authenticator app to use this feature. We recommend 1Password’s TOTP feature, or Google Authenticator.

I’ve lost access to my authenticator app for Two-Step Verification

Should you lose access to your authenticator app or cannot generate codes, use one of the Recovery Codes you were asked to save during two-step verification.

Note: A recovery code that has been used, cannot be re-used.

If you are still having trouble getting access to your user account, please Contact Us